You will receive an order confirmation email with all the information about your order. Our logistics partner, "It's a Batch", will also send you all relevant information about your shipment. If you pre-ordered, you will receive an email with the estimated delivery date.

Yes please reach out to "It's a Batch" over the received info, this can be done 24h before your delivery date.

Yes, we ship to most european countries and your personal delivery costs will be shown in the basket before you place your order.

It depends on whether you pre-order and we are still in the handcrafting process of creating your bag, or if we have stock available in the color you prefer. Normally, delivery times take between 2-6 working days.